To process your order please ask for the W format.
All orders are in US DOLLARS
All orders are subject to availability of stock.
The mínimum order request is 30 sets per Brand.
All orders must be paid before shipment.
By confirming your order, please let us know delivery instructions as special requirements for the invoice, certificates of origin and any prefered shipping company.
CREDIT AND PAYMENT TERMS
WBrand accepts wire transfer, visa, mastercard, and amex only. orders must be paid as agreed within five business days before shipping deadline otherwise,your order will be canceled and reallocated.
For credit card payment, please authorize through your bank ahead of time as all payments are processed from colombia.
WBrand is not responsible for any banking fees (intermediary banks fee) and must receive the exact amount as shown on invoice.
WBrand is not responsible for any foreign transaction fees charged on credit cards.
SHIPPING AND FREIGHT
All orders are shipped from Medellin- Colombia.
Freight and insurance charges are billed to the customer.
Client is responsible for all taxes and and other processing fees related to nationalization in order to release the goods.
W brand’s preferred carrier is Fedex. We have special customer agreements with them. However, upon request we can ship Ups, DHL or any selected carrier using your own account.
Any merchandise claim must be submitted within five days of receipt, no exceptions you must provide a picture of any damaged packages along with supporting documentation.
